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Administrator IT Infra Service Desk - Osaka/Kanagawa

Job Title: Administrator IT Infra Service Desk - Osaka/Kanagawa
Location: KANAGAWA
Industry:
IT
Reference: 1335
Contact Name: Aya Kubota
Job Published: January 24, 2017 10:59

Job Description

Description

A global IT service provider.is looking for a bilingual service desk specialist works on client site.

As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager

Requirements

Minimum Experience Required: 1-3 YEARS

Mandatory Skills:

  • TIS Service Desk
  • Infra SD Remote User and Device Management, TIS Service Desk
  • Desirable Skills: English Language, Japanese Language
  • Language Skills: English Language (Proficiency in English Language is Desirable)

Job details

Language requirement
English (Fluent), Japanese (Fluent)
Visa requirement
Japan