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アプリケーションサポート スタッフ (HULFT, Autosys / JP1, Serena Dimensions, HP ALM, SiteMinder, IIB, DataStage等) (東京勤務) 派遣【外資系・大手保険】時給 3500 - 5250 円

Job Title: アプリケーションサポート スタッフ (HULFT, Autosys / JP1, Serena Dimensions, HP ALM, SiteMinder, IIB, DataStage等) (東京勤務) 派遣【外資系・大手保険】時給 3500 - 5250 円
Contract Type: Temporary
Location: Tokyo
Industry:
IT
Reference: 1351
Contact Name: Takashi Seta
Job Published: February 06, 2017 10:13

Job Description

Description

外資系大手保険が、アプリケーションサポート経験 ( HULFT, Autosys/JP1, Serena Dimensions, HP ALM, SiteMinder, IIB, DataStage)をお持ちの候補者を求めております。

職務内容:
- 各種社内アプリケーションの管理、運用、問い合わせ対応
- 社内関連部署、グローバルチームとのやり取り、調整業務
- ITに関する各種プロジェクトの管理、開発環境設定
- マニュアル等の書類作成
*エスカレーション:有
*社内システム、アプリケーションには下記のものがあります。
- HULFT、Autosys、JP1、Serena Dimensions、HP ALM、SiteMinder、IIB、DataStageなど
:対応方法: オンサイト・リモート・電話・メール


Role & Responsibilities:
- Setup, administrate and manage components for integration, managed file transfer, scheduling, and application development management
- Develop and constantly improve common services platform, capabilities and knowledge base
- Work with projects teams as required as technology SME, authority and administer
- Prioritize and manage day to day operational issues
- Manage and address change requests, defect fixes, problems and incidents
- Work closely with business and infrastructure teams to resolve issues with flexible for off-hour calls
- Propose and implement workarounds to resolve critical issues
- Expand and grow technology portfolio

Requirements

Requirements:
- 5+ years in related job function
- Expertise in application operations and support
- Expertise or familiarity with HULFT, Autosys/JP1, Serena Dimensions, HP ALM, SiteMinder, IIB, DataStage

- Project management and coordination experience
- Hands on and technical as required
- Experience in working with local and remote teams

- Native Japanese level required, bilingual English is preferred
- Ability to work under pressure and meet deadlines
- Insurance industry experience preferred

Job details

Language requirement
Japanese (Native), English (Conversation)