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LEAD-ADMINISTRATOR-L1 - Kanto

Job Title: LEAD-ADMINISTRATOR-L1 - Kanto
Location: KANAGAWA
Industry:
IT
Reference: 1338
Contact Name: Aya Kubota
Job Published: February 02, 2017 17:06

Job Description

Description

A Global IT service provider is looking for a lead administrator.
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.

Requirements

Minimum Experience Required: 3-8 YEARS

Mandatory Skills:

  • MS Exchange Admin
  • Citrix Admin,
  • Windows and AD Admin,
  • Infra Performance and Optimization,
  • Windows Admin,
  • Vmware Admin

Desirable Skills:

  • Language Skills: English (Proficiency in English Language is Desirable)

Job details

Language requirement
Japanese (Fluent), English (Conversation)

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